How Innovation and Best Practices Equate to Cost Savings
McKean Defense introduces automation wherever possible to reduce human intervention, which results in faster, more accurate information to the customer. Through this proactive approach, we help our customers save time and money. Specifically, NAVSEA Headquarters (HQ) – at the Washington Navy Yard has introduced system scripts for specific network management situations. This has saved hours of productive work time by eliminating the need to make changes onsite. McKean Defense’s engineers initiated an automated process for generating and tracking new accounts. Where it once took nearly a full-time person to establish new user accounts before, the automated process requires less than one hour per account.
McKean Defense’s innovative ideas have translated into productivity efficiencies and cost savings for our NAVSEA clients.
McKean Defense’s internal process efficiencies have reduced staff labor that translates to reduced general and administrative (G&A) costs to the client. To speak directly to McKean Defense’s SeaPort Enhanced Program Manager and Quality and Customer Satisfaction Manager, contact Roberta Chagnot.